Deputy Manager

Deputy Manager - Badgers Wood Care Home

£16.75 per hour
Permanent | Full Time | 40 hours per week

Are you an experienced care professional looking for your next leadership opportunity? Do you have the skills and passion to inspire a team and deliver outstanding person-centred care? If so, we'd love to hear from you.

About the Service

Badgers Wood is a welcoming residential care home in Drayton, just a few miles from Norwich, supporting up to 37 older people with both permanent and respite care.

The home provides a comfortable and homely environment, with a range of thoughtfully designed spaces including a library, retro lounge, seaside-themed room, café, and hair and nail salon. These areas help create a relaxed, sociable atmosphere where residents can enjoy spending time with friends, family and staff.

We are proud of our warm, family feel, where residents, families and colleagues build positive and lasting relationships. Our dedicated team is passionate about providing high-quality, person-centred care that promotes dignity, independence and wellbeing. From supporting meaningful activities and social connections to delivering exceptional care and support, we are committed to ensuring residents enjoy the best possible quality of life.

Mealtimes are an important part of daily life at Badgers Wood, and we take pride in providing nutritious, enjoyable meals that residents look forward to. We are continually striving to enhance the experience of the people who live with us and are looking for a Deputy Manager who shares our commitment to excellence and continuous improvement.

The Role

As Deputy Manager, you will work alongside the Registered Manager to lead the day-to-day operation of the home, ensuring the delivery of safe, effective and person-centred care.

You will play a key role in leading and developing staff, maintaining high standards of care, driving quality improvements and ensuring compliance with regulatory requirements. This is an excellent opportunity for an experienced Senior Carer, Team Leader or Deputy Manager looking to further develop their leadership career within a supportive organisation.

Key Responsibilities

• Support the Registered Manager with the day-to-day leadership and management of the home.
• Lead, motivate and develop a positive and high-performing staff team.
• Ensure residents receive safe, high-quality and person-centred care and support.
• Support recruitment, induction, supervision and development of staff.
• Undertake audits, quality assurance checks and service improvement activities.
• Ensure care plans, risk assessments and care records are accurate and up to date.
• Promote positive outcomes, independence, dignity and choice for residents.
• Support effective rota planning and staffing arrangements.
• Oversee medication administration and financial processes within the home.
• Respond appropriately to incidents, complaints, safeguarding concerns and health and safety matters.
• Build positive relationships with residents, families, healthcare professionals and external agencies.
• Participate in the management on-call rota (additional payment provided).
• Support the home in achieving and maintaining compliance with CQC standards.
• Work flexibly to meet the needs of the service and residents.

What We Can Offer

• Support and investment in your professional development.
• Funded training and nationally recognised qualifications.
• Opportunities for career progression within a growing organisation.
• Rotas planned in advance to support a healthy work-life balance.
• Real Living Wage accredited employer.
• Nest Pension Scheme.
• Bonus scheme.
• 28 days annual leave including bank holidays.
• Funded DBS check.
• Additional payment for participation in the on-call rota.
• A friendly and supportive management team.

What We're Looking For

• Experience working within a residential care setting supporting older people.
• Previous experience supervising or leading staff teams.
• NVQ Level 3 in Health and Social Care (essential).
• Level 5 qualification in Leadership and Management, or a willingness to work towards this qualification.
• Good understanding of safeguarding, risk management and person-centred care.
• Strong leadership, communication and organisational skills.
• A positive, proactive and compassionate approach.
• Commitment to delivering high-quality care and continuous improvement.
• Ability to work flexibly, including weekends and participation in the on-call rota.

We Are Disability Positive

We are happy to discuss any reasonable adjustments or support required during the recruitment process, including assistance with completing your application.

Please note we are unable to offer visa sponsorship for this role.