Deputy Manager- MDM

Overview

Job Description L05 ICC GSE MDM Role

Functional Responsibilities

• Deals MDM analyst work with the Supervisor to pick up format / region responsibilities.
• Responsible for owning end to end process of master data maintenance/Customer maintenance.
• Ensure timely processing of Customer attribute changes, Hierarchy changes as per the Key account managers' requests.
• Ensure delivering work tasks adhering to SLAs and OLAs.
• Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
• Be the point of contact for planned/unplanned accounts.

Key Skills/Experience Required

• 4-6 years of experience in Operations Finance/Sales (for L5)
• Bachelors in commerce/Business Administration/Marketing Masters degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Good data skills and ability work through large data sets
• Communication: Strong communication skills and collaboration skills
• Strong written and verbal communication skills
• Excellent organization and prioritization skills
• Proactive, responsive and results driven
• Highly proficient in Microsoft Office especially Excel and PowerPoint

Differentiating Competencies Required

• Highly organized and responsive, with ability to work to SLAs and tight deadlines
• Numerate thinker with strong attention to detail
• Language skills - English fluent
• Excellent written and oral communication skills; proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner
• Ability to work collaboratively and proactively with multi-functional teams
• Be flexible, organized and able to handle competing priorities
• Good to Have Working knowledge of Power BI, Python or RPA Tool

Responsibilities

• Deals MDM analyst work with the Supervisor to pick up format / region responsibilities.
• Responsible for owning end to end process of master data maintenance/Customer maintenance.
• Ensure timely processing of Customer attribute changes, Hierarchy changes as per the Key account managers' requests.
• Ensure delivering work tasks adhering to SLAs and OLAs.
• Implement continued improvements and simplifications of processes, standardization of reporting and optimal use of technology (Automation)
• Be the point of contact for planned/unplanned accounts.

Qualifications

• 4-6 years of experience in Operations Finance/Sales (for L5)
• Bachelors in commerce/Business Administration/Marketing Masters degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Good data skills and ability work through large data sets
• Communication: Strong communication skills and collaboration skills
• Strong written and verbal communication skills
• Excellent organization and prioritization skills
• Proactive, responsive and results driven
• Highly proficient in Microsoft Office especially Excel and PowerPoint