Deputy Nurse Manager (Intensive Care Unit)

Job Descriptions

• To ensure optimum level of nursing care to all patients.
• To ensure effective and efficient nursing services is delivered to all customers
• Monitor staff’s performance and ensure staff is competent in providing effective and efficient care to patients.
• Participate in shift handover to monitor staffs’ compliance and ensure appropriate case management/ care plan implementation.
• Attend efficiently and timely to the needs of customers and address customer’s complaint promptly, escalating when required.
• Creating awareness among staffs and enhance optimal safety and health care standards.
• Motivate and developing staffs towards customer centric culture.
• Strengthen and enhancing interdepartmental relationships.
• Collaborating with Nursing Education to ensure continuous development and upgrading of skills.
• Ensure staffs are competent by completing a competency
• Developing and promoting effective communication with team members and multi-disciplinary team.
• Conduct audit to monitor effectiveness of service delivery.
• Monitoring staffs’ performance constantly and provide feedback or appropriate recognition of good performance.
• Providing continuous support and supervision to all staffs.

Qualifications & Requirements

• Diploma or Bachelor in Nursing
• Registered with Malaysian Nursing Board
• Valid Annual Practicing Certificate
• Post Basic certification is added advantage
• Minimum 7-10 years working experience and 2 years supervisory level in related field
• Basic computer skills
• Good communications skills