Deputy Operations Manager

Join a dynamic commercial aviation Line Maintenance team at JFK Station! We are a leading third-party commercial aviation Line Maintenance organization seeking an experienced, motivated, and hands-on Deputy Operations Manager to support the day-to-day management of our station operations. You will work closely with the Operations Manager, maintenance personnel, airline customers, and support teams to ensure safe, efficient, and reliable aircraft maintenance operations.

In this leadership role, you will assist with workforce coordination, shift coverage, operational planning, customer support, regulatory and company compliance, employee development, and the overall performance of the station. You will also provide hands-on operational support and leadership to ensure our teams have the resources, direction, and support needed to meet customer and operational requirements.

This position is an excellent opportunity for an experienced aviation maintenance professional looking to advance into a broader leadership role while continuing to strengthen operational excellence, safety, quality, and customer service within a fast-paced commercial aviation environment.

JOB DESCRIPTION :

The Deputy Operations Manager is a Level III (L3) licensed maintenance professional responsible for performing line maintenance servicing, aircraft maintenance, inspections, and Return-to-Service activities in support of Repair Station operations. Under the direction of the General Manager (GM), the deputy Operations Manager applies advanced technical knowledge, certification privileges, and leadership capabilities to support the Station Operations Manager and ensure maintenance is performed safely, efficiently, and in compliance with regulatory, customer, and company requirements. The position oversees daily shift operations, workforce scheduling, team development, and performance expectations; provides on-the-job training, oversight, coaching, and technical guidance to less experienced team members; and manages employee-related matters in support of operational and business objectives. The Deputy Operations Manager is expected to continuously expand aircraft type qualifications and technical capabilities, contribute to organizational growth, and identify and implement process improvements that enhance safety, compliance, efficiency, and operational performance.

QUALIFICATIONS :

Education / Experiences / Certificates

· High school diploma, GED, or equivalent required.

· Aviation maintenance diploma, apprenticeship, or equivalent practical experience and training supporting eligibility for an FAA A&P Certificate, EASA Part-66 License, or equivalent aviation maintenance license issued by a recognized civil aviation authority.

· FAA Airframe & Powerplant (A&P) Mechanic License (must obtain if not available), or EASA/Other Civil Aviation Authority (CAA) Licenses.

· Minimum of five (5) years of commercial aircraft maintenance experience including three (3) years certifying experience.

· Previous supervisory, lead, or management experience in a Part 145 Repair Station, airline, or MRO environment preferred.

· Minimum two (2) applicable Level III (L3) aircraft type rating, or relevant Airworthiness Certificate of Release to Service (CRS) equivalent for meeting customer authorization requirements.

· Structured On-the-Job Training Logbook & Company QA Statement (approval)

· Valid US Driver’s License

Knowledge (Obtained through training, observation, and practical experience)

· Aircraft Maintenance – Deep command and knowledge of the trade, aircraft maintenance, repair, inspection, and servicing operations.

· Regulatory Compliance – Deep understanding of applicable FAA regulations, Repair Station procedures, maintenance requirements, and Return-to-Service authorization processes.

· Aircraft Systems – Deep understanding of aircraft systems, airframe structures, and powerplant operation and maintenance.

· Supervision - Strong understanding of line maintenance procedures and best practices, with the ability to effectively train, coach, and mentor less experienced team members.

Skills (Developed through training, practical application, and experience)

· Communication - Ability to read, write, and speak English clearly with good proficiency in maintaining professionalism with the team, the authorities, and the customers.

· Technical – Proficient in reading, understanding, and following procedures, manuals, and technical documents, including computer skills in accessing, and managing company database.

· Inspection - Proficient in assessing and identifying leaks, cracks, wear, and other discrepancies.

· Tool Handling - Proficient in the safe use of basic mechanical and electrical tools and instruments.

· Attention to Detail - Ability to recognize errors that could impact quality or safety.

· Problem Solving – Proficient in troubleshooting, identifying issues and support continuous improvement efforts toward resolution.

· Adaptability - Ability to work independently and effectively in a dynamic team environment across varying shifts and, at times, various locations.

· Initiative and Accountability - Demonstrates ownership of quality, safety, and personal performance.

· Influential Leadership - Ability to gain the trust and respect of team members to provide direction, coordinate work, and achieve operational objectives without direct supervisory authority.

Abilities (Foundational capabilities for effective job performance and growth)

· Learning Mindset - Ability to learn, apply new skills, and follow instructions and guidance from others.

· Teamwork - Ability to work effectively and contribute positively within a team environment.

· Physical Stamina - Ability to stand for extended periods and lift materials as required.

· Manual Dexterity - Ability to work with small components, in confined spaces, and at elevated locations.

· Leadership - Ability to lead maintenance activities and work effectively with mechanics, flight crews, customers, and management to ensure safe, compliant, and efficient operations.

REQUIREMENTS :

The employee must be capable of performing the essential functions of this position. The requirements outlined are representative of the knowledge, skills, and abilities needed for successful job performance.

Responsibilities

· Support the Station Operations Manager in overseeing daily maintenance operations, workforce allocation, shift coverage, scheduling, and team performance.

· Provide guidance, supervise, direct, and support the development of L3 LAE, L2 Certified A&P Mechanics, L1 A&P Mechanics, and all associated maintenance personnel.

· Perform and certify aircraft maintenance, inspections, troubleshooting, repairs, modifications, and return-to-service activities within license privileges and company authorization.

· Support customer relations and operational performance objectives.

· Coordinate maintenance activities with customers, flight crews, maintenance control, airport personnel, quality representatives, and maintenance team members to ensure safe and compliant operations.

· Review and apply OEM maintenance manuals, continued airworthiness instructions, Repair Station procedures, and quality requirements; support audits, investigations, and corrective action programs.

· Maintain accurate record of all work performed, tools and equipment used, to comply with regulatory and company requirements, prepare work reports and documents.

· Manage station tooling, equipment, materials, and inventory.

· Represent the Company's Code of Conduct, mission, vision, and values when interacting with customers, regulatory authorities, and fellow team members.

· Participate in ongoing training and development activities to enhance technical knowledge, build skills, and support Company success.

· Maintain a clean, organized, and safe work environment, including adherence to Foreign Object Debris (FOD) control requirements throughout each shift.

· Travel domestically and internationally as required.

· Perform other duties and assignments as directed by department leadership.

Accountability

· To OM for daily direction, development, performance, and accuracy/quality of work.

· To team members for cohesion, teaching, and teamwork.

· To Regulators for compliance.

· To customers for respect and communication.

· To self for continuous growth and development.

Authority

· Perform work assigned under direct supervision.

· Speak up/Report any safety/quality concern.

· Stop working if safety issues exist.

· Use and Operate tooling / vehicles required for assigned tasks.

· Ensure all work performed and supporting documentation comply with applicable regulatory, customer, and company requirements.

· Coordinate schedule changes with OM and approve planning updates.

GUIDELINES :

The purpose of the Company’s job descriptions and RAA is to generally describe particular positions within the Company and to serve as a guide to the principal responsibilities, skills and experience levels applicable to such positions. They are not intended to be, nor should they be construed as, exhaustive list of all attributes of any particular job, or as a precise description of any individual job or category of jobs within the Company. The position is non-exempt from the standards of the Fair Labor Standards Act.

Physical Demands:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to stand, walk, talk, sit, use hand and fingers to perform keyboard like functions. Normal or corrected vision and hearing is required. The employee is occasionally required to use hands to grab, grip or hold, reach overhead, climb or balance; stoop, kneel, crouch, or crawl, and occasionally lift or move up to 50lbs.

Work Environment:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job the employee occasionally works near potential hazards, electricity, pressurized air, hydraulic systems, power tools, solvents, lubricants, and other combustible substances.

Pay: $48.00 - $60.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person