Deputy Operations Manager

DEPUTY OPERATIONS MANAGER F&B / CATERING

Location: Kuwait

Department: Operations

Job Overview:

We are looking for an experienced Deputy Operations Manager to support the Operations Manager in managing day-to-day F&B and catering operations, central kitchen activities, multiple sites, manpower, quality, cost control, and client requirements.

Key Responsibilities:

Support the Operations Manager in overall F&B and catering operations.

Monitor Central Kitchen and multi-site operations to ensure smooth and efficient functioning.

Supervise and coordinate chefs, supervisors, and operational staff.

Ensure timely food production, dispatch, and delivery to sites/outlets.

Monitor food quality, hygiene, HACCP, and safety standards.

Manage manpower planning, staff allocation, recruitment, training, and performance.

Monitor food cost, inventory, wastage, procurement, and stock control.

Coordinate with clients, suppliers, procurement, and internal departments.

Review daily/weekly/monthly operational reports, P&L and cost reports.

Identify operational issues and take corrective actions promptly.

Ensure company SOPs and service standards are consistently followed.

Support the Operations Manager in achieving operational, financial, and customer satisfaction targets.

Take charge of operations in the absence of the Operations Manager.

Requirements:

Good experience in F&B / Catering / Central Kitchen / Hospitality operations.

Previous experience as Operations Manager, Deputy Operations Manager, Assistant Operations Manager, or F&B Operations Manager.

Strong experience in multi-site and large-scale food operations.

Good knowledge of food cost, P&L, inventory, manpower, and wastage control.

Strong leadership, communication, coordination, and problem-solving skills.

Knowledge of HACCP/Food Safety and F&B compliance.

Bachelor's/Diploma in Hotel Management or related qualification preferred.