Deputy Program Manager (DPSM)

Job Summary
We are seeking a dynamic and highly organized Deputy Program Manager (DPSM) to join our team to provide support to the US Department of State's Passport HQ. This vital role works closely with the Program Manager to coordinate daily operations, support contractor personnel, and help ensure services meet CA/PPT’s evolving needs. Responsibilities include monitoring staffing, schedules, deliverables, and performance; coordinating onboarding, training, and resource allocation; tracking issues and supporting corrective actions; and working with Government stakeholders to resolve challenges and maintain uninterrupted service. This role also contributes to program planning, progress reporting, quality management, and process improvements that strengthen team collaboration and overall performance.

Responsibilities

• Support the Program Manager in coordinating day-to-day program operations and contract performance.
• Monitor staffing levels, resource assignments, schedules, deliverables, and program requirements.
• Coordinate personnel onboarding and transition activities to maintain uninterrupted service delivery.
• Track program issues, constraints, risks, and corrective actions; elevate matters requiring management attention.
• Coordinate with Government stakeholders and CA/PPT offices to resolve operational and resource challenges.
• Support implementation and maintenance of program management, staffing, communications, and quality plans.
• Contribute to monthly progress reporting, resource planning, and 30-, 60-, and 90-day planning activities.
• Help identify staffing gaps, training needs, process improvements, and opportunities to improve service delivery.
• Support personnel learning, skills development, and workforce continuity.
• Help ensure work is completed in accordance with CA/PPT standards, policies, schedules, and quality expectations.

Qualifications

• At least 5 years of experience in project or program management
• A Masters Degree in a related field or 12 years experience
• PMP Certification
• Knowledge of program and project coordination, staffing, resource management, and operational support.
• Ability to monitor schedules, deliverables, personnel assignments, and performance.
• Ability to coordinate onboarding, transition activities, and workforce continuity.
• Ability to identify issues, support corrective actions, and escalate problems appropriately.
• Strong organizational, communication, and stakeholder coordination capabilities.
• Ability to contribute to program plans, progress reports, quality activities, and resource planning.
• Familiarity with applicable program management and process improvement practices, including SAFe and Lean Six Sigma.
• Proficiency with applicable Microsoft Office tools and reporting applications.Active SECRET clearance.

Join us to be part of a vibrant team where your organizational talents make a real difference! We value energetic individuals who are eager to contribute their skills in a supportive environment that fosters growth and excellence.SEBA Professional Services, LLC is an equal opportunity employer.

Pay: $120,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Security clearance:

• Secret (Required)

Work Location: In person