Dermatology Practice Manager

About the Practice

Norton Dermatology & Wellness is a new, physician-owned dermatology practice preparing to open in Morgantown, West Virginia. The practice will provide medical, surgical and cosmetic dermatology in a welcoming, patient-centered environment.

We are seeking an experienced, highly organized Dermatology Practice Manager to help establish and oversee the practice’s daily operations. This is a hands-on leadership position for someone who enjoys building effective systems, supporting a small team and helping create an exceptional experience for patients.

Position Summary

The Practice Manager will work closely with the physician-owner to prepare the office for opening and manage ongoing administrative and operational functions. The ideal candidate will have medical-practice leadership experience, strong knowledge of dermatology workflows and the flexibility to assist throughout the office during the practice’s early growth.

This position requires a collaborative manager who is comfortable leading employees while also stepping in to support front-office and clinical operations when needed.

Responsibilities

• Assist with preparations for opening the practice
• Establish and maintain efficient front-office and clinical workflows
• Supervise, train and support administrative and clinical employees
• Coordinate employee schedules and daily staffing assignments
• Oversee patient scheduling, registration, check-in and check-out processes
• Promote excellent patient service and address patient concerns professionally
• Help implement and maintain policies, procedures and operational standards
• Coordinate with the physician-owner, EHR/RCM team, vendors and outside service providers
• Monitor office, medical and retail inventory and coordinate purchasing
• Assist with insurance-verification, referral and prior-authorization workflows
• Assist with specialty medication prior authorizations
• Support revenue-cycle processes and help monitor operational performance
• Maintain patient privacy and ensure compliance with HIPAA, OSHA and applicable practice policies
• Help coordinate cosmetic services, concierge offerings and medical-grade skincare operations
• Participate directly in front-office or clinical support functions when necessary
• Identify opportunities to improve efficiency, communication and patient experience

Qualifications

• Previous medical-office management, supervisory or team-lead experience required
• Dermatology-practice experience strongly preferred
• Experience with ModMed/EMA strongly preferred
• Thorough understanding of medical-office workflows and patient-service standards
• Demonstrated ability to supervise, train and motivate employees
• Strong organizational, communication and problem-solving skills
• Ability to handle sensitive information with professionalism and discretion
• Comfortable working in a new practice where responsibilities may evolve as the office grows
• Proficiency with electronic health records, scheduling systems and standard office technology
• High school diploma or equivalent required; additional healthcare, business or management education is preferred

Schedule

• Approximately 30 hours per week
• Generally four to five weekdays
• Daytime schedule
• No regularly scheduled evenings or weekends
• Initial schedule may vary during office setup, training and opening
• Anticipated start date will be coordinated according to practice-opening and renovation timelines

Compensation and Benefits

• $50,000–$55,000 annually, depending on experience and qualifications
• Employer contribution toward health insurance
• Paid time off
• Paid holidays
• Paid training
• Employee discounts on eligible skincare products and cosmetic services

Norton Dermatology & Wellness PLLC is committed to creating a professional, respectful and collaborative workplace. Employment decisions are based on qualifications, experience and the needs of the practice.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• How many years of medical office or supervisory experience do you have?
• Are you familiar with ModMed/EMA?
• Are you comfortable supporting both front-office and clinical operations when needed?

Work Location: In person