Design Administrator

About Ashgrove:

Ashgrove Renewables is one of Ireland’s longest-established renewable energy specialists, delivering a range of sustainable energy-efficient solutions to homeowners and businesses nationwide for over 25 years.

A trusted SEAI-registered contractor and One Stop Shop partner, Ashgrove supports a diverse client base, providing both single-measure installations, and end-to-end energy upgrade solutions. We also support a wide range of grant schemes, including CEG, One Stop Shop and the Vacant & Derelict Housing schemes.

The Role:
This position sits at the centre of operations, providing essential administrative support and coordination between the design team, engineers, installers, and customers.

The role is office-based and full training will be provided.

Administrative Support

• Coordinate daily office operations and general admin tasks.

• Handle incoming calls, emails, and customer enquiries.

• Schedule meetings, site visits, and internal coordination sessions.

• Act as a point of contact for customers throughout the project lifecycle, updating them on installation timelines and next steps.

• Collate all required project documentation.

• Handle basic queries and escalate technical issues to engineers.

Project Coordination Support

• Assist in tracking project timelines from enquiry design installation.

• Coordinate between designers, installers, and sales teams.

• Prepare project customer packs.

• Monitor progress and flag delays or missing information.

• Generate reports on pipeline, installations, and performance metrics.

• Upload system details to relevant portals.

• Maintain accurate records on CRM updating all databases accordingly.

Desirable Skills

• Strong organisational and multitasking abilities.

• Exceptional communication skills - both verbal & written.

• Attention to detail.

• Familiarity with Zoho CRM systems and Microsoft Office/Google Workspace.

• Basic understanding or an interest in learning about renewable energy systems (Solar PV / Heat Pumps /UFH).

Benefits

• Competitive salary commensurate with experience

• Company Pension scheme

• Performance related bonus

• Bike to Work Scheme

• On-site parking

• Employee Discounts

• Company paid Leave

• Flexible working hours

• Further educational support and training

• Sports & Social events