Design & Office Coordinator

About the role

ARA Sign On is looking for a motivated Design & Office Coordinator to join our Taupō team and support the delivery of signage, branding, wayfinding, and visual communication projects across New Zealand. You'll work closely with our Graphic Designers, Sales Team, and Project Managers, helping coordinate design requests, manage customer information, organise artwork files, and keep projects moving smoothly from enquiry through to completion.

Key responsibilities

• Maintain customer, project, and job information within our CRM system
• Monitor incoming design requests and artwork briefs
• Ensure all required information, files, logos, and assets are received before projects are allocated
• Track project progress and maintain accurate job statuses
• Follow up missing information with customers and sales staff
• Organise artwork files, logos, brand assets, and customer documentation
• Manage design-related emails and enquiries
• Answer incoming calls and direct enquiries appropriately
• Coordinate communication between customers, sales staff, and designers
• Assist with scheduling and workflow management

About you

• Strong organisational and administration skills
• Excellent attention to detail
• Confident computer skills
• Strong verbal and written communication
• Ability to manage multiple priorities
• Positive, professional, team-focused attitude
• Graphic Design qualification or current studies (highly desirable)
• Adobe Creative Suite experience (highly desirable)
• CorelDRAW experience (highly desirable)
• Experience with CRM systems (highly desirable)

About us

ARA Sign On is based in beautiful Taupō and delivers signage, branding, wayfinding, and visual communication projects across New Zealand.

Benefits

• Supportive team environment
• Learn from experienced Graphic Designers
• Build skills in design, CRM management, and project coordination
• Career pathway into Graphic Design, Project Management, or Client Services
• Exposure to exciting branding, signage, and infrastructure projects throughout New Zealand
• Ongoing training and professional development