Design Applications Support Engineer CAD CAE Applications

The Design Applications Support Engineer will be responsible for providing technical and functional support for CAD/CAE applications used by the R&D and engineering teams. The role involves application installation, configuration, administration, troubleshooting, user support, license management, CAD environment management, training, and coordination with OEMs/vendors.

The position will also support engineering activities related to 3D modeling, 2D manufacturing drawings, BOM preparation, design documentation, product detailing, design validation, and legacy CAD data management.

Key Responsibilities

• Installation, configuration, and environment setup of CAD/CAE applications.
• Perform software version upgrades, patch deployment, and application maintenance.
• Manage CAD templates, CAD standards, macros, and scripts.
• Provide day-to-day user support and resolve application-related technical issues.
• Administer CAD libraries and maintain component databases.
• Provide support for harness design environments and related applications.
• Prepare and update application documentation, user guides, SOPs, and training materials.
• Manage software licenses, including license allocation, usage monitoring, and performance monitoring.
• Manage application users and access rights.
• Conduct user training and support knowledge enhancement initiatives.
• Troubleshoot CAD/CAE software and coordinate resolution of technical issues.
• Coordinate with OEMs and software vendors for technical support, upgrades, issues, and new requirements.
• Manage incidents, service requests, problems, and Root Cause Analysis (RCA).
• Support 3D part modeling and complex assembly creation.
• Prepare and review 2D manufacturing drawings with GD&T as per applicable standards.
• Prepare BOMs and maintain design-related documentation.
• Support concept development and product detailing activities.
• Provide support for design validation and coordinate basic analysis activities.
• Perform legacy CAD data updates, corrections, and model improvements.
• Define, implement, and maintain SOPs for CAD/CAE applications.
• Ensure adherence to customer-specific design standards, processes, and engineering practices.
• Support evaluation and implementation of new tools/applications introduced within the R&D environment.

Required Technical Skills

• Strong knowledge of CAD/CAE application administration and user support.
• Experience in CAD environment setup, configuration, troubleshooting, and maintenance.
• Knowledge of 3D part modeling and complex assembly creation.
• Knowledge of 2D manufacturing drawings and GD&T standards.
• Experience in BOM preparation and engineering documentation.
• Understanding of concept development and product detailing.
• Knowledge of design validation and basic analysis coordination.
• Experience in legacy CAD data correction and migration/update activities.
• Good understanding of CAD standards, templates, libraries, and engineering processes.
• Ability to perform technical troubleshooting and Root Cause Analysis.
• Good communication and coordination skills for working with users, OEMs, and software vendors.

Software Tools / Applications

Candidates with experience in one or more of the following tools will be preferred:

• PTC Creo Design Essentials / Advanced
• CATIA V5
• Siemens Capital
• AutoCAD
• MATLAB
• Rhino 3D
• 1D Kuli
• Other/new CAD/CAE tools used within R&D environments

Additional Responsibilities

• Ensure effective application availability and performance for engineering users.
• Maintain application-related records, documentation, and knowledge repositories.
• Identify recurring issues and implement preventive measures.
• Contribute to continuous improvement of CAD/CAE processes and workflows.
• Ensure compliance with defined engineering standards, SOPs, and customer requirements.