Design Consultant

Founded by Michael Carey, Stock & Trade Design Co. was created in 2012, within a 1,000 sq. ft. showroom in Birmingham, Alabama. Michael’s love for furniture and design was born from a passion for real estate and construction. Now years later, Stock and Trade is growing strong with 5 retail stores, a growing social media presence and solid business to business relationships within our communities.

REQUIRED

• Previous retail experience
• Holidays & weekends
• Full-Time must have open availability
• Part-Time must work 20 hours a week minimum
• For Part-Time - ability to work a weekend shift, either Saturdays or Sundays
• Strong computer skills, attention to detail and basic math skills
• Past experience in the interior design or home furnishings industry preferred

SKILLS

• Positive & professional attitude
• People & relationship driven
• Strong leadership skills
• Strategic & mental agility
• Highly-organized and collaborative
• Results-oriented & closer mentality
• Excellent understanding of high-level customer service
• Excellent verbal & written communication skills
• Proficiency with Mac Operating System, IOS devices, Microsoft Office & Google Applications
• Ability to remain fluid & flexible in a fast-paced environment
• Easily manages competing priorities

DUTIES

• Warmly & authentically welcome guests into the showroom
• Exhibit a positive attitude with customers and team at all times
• Represent the Stock & Trade Design Co. brand through high-level communication, personal appearance & professionalism
• Treat all coworkers in a professional and courteous manner
• Answer customers questions on sales floor
• Actively seek out customers in-store & approach as the situation dictates
• Provide complete individualized design solutions based on identified customer needs and budget to close the sale
• Ask open-ended questions to determine if customer needs design services
• Capture at least 2 Design Projects a month (Sell The Service)
• Stay knowledgeable and up-to-date on current home furnishing & design trends
• Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies & procedures
• Ensure high level of customer satisfaction through excellent service & follow-up after the sale
• Regularly contact past customers who are waiting on product to provide up to date information on backorders &

ETA’s

• Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office
• Attend product knowledge training classes, as assigned
• Comply with inventory control procedures
• Participates in cycle counts & physical inventories
• Assists in opening decorative accessories & pricing in downtime
• Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided)
• Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor, dust
• Participate & support any policy changes, procedure changes, new systems or work rules the company implements
• Other duties as assigned

* The physical & mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

Job Type: Full-time

Work Location: In person