Design Consultant

Role & responsibilities:

• Interact with the Customers and assist the process of Sale at the Retail Stores, by providing consultative inputs for purchase of products from our catalogue
• Liaise with stakeholders in different teams to provide the best suited solution for the customers' requirements
• Achieve and work towards exceeding the monthly targets of Revenue and any other metric as communicated
• Execute tasks of store processes and daily operations at the store for maintaining the standards of store display and ambience
• Execute tasks as assigned during inventory and stock movement, by coordinating with the Operations and Sourcing teams
• Execute Visual Merchandising guidelines for the Store so that it consistently exudes our brand experience

Take up initiatives and/or small projects as assigned for process improvements in daily tasks, data management Store Operations to boost Store efficiency and profitability

Navigate between ERPs and data templates to manage your revenue and sales related data

• Requires working on Saturdays/Sundays

Desired Skills and Functional Experience:

Retail / Selling and Customer Interaction experience is must

Great command of communication / language (English + one vernacular at least) - ability to hold conversations with customers on their dream home, help them pick the right products, understand their sense of aesthetics and guide them accordingly

High energy, cheerful person + ability to smile always despite the situation / time

Empathy for people and situations; highly approachable person

Honesty and transparency in communication; shows warmth in interactions

Extremely hard-working and committed to the cause / values / vision of UL

Love for beautiful homes, and all things beautiful; a love for aesthetics Willingness to learn rapidly + Ability to consistently make things better Ability to use technology effectively + Ability to use apps / tools to provide design / catalogue consultation