Design Lead (AI-Driven Web)

This is a technology-driven role. At Loopdash we build and run WordPress sites for nonprofits, advocacy groups, media outlets and growing businesses, and AI agents handle a lot of our day-to-day work: QA, bug fixes, triage and drafting. We're hiring someone to own client accounts from start to finish and to direct those AI tools, not just use them.

What you'll do

• Be the main contact for our clients. You'll run calls, set expectations and keep projects moving without escalating every decision.
• Turn client feedback into clear tasks, then push them through design, dev, QA and launch.
• Direct our AI agents. You'll write and refine their skills and prompts, connect tools through MCP, and check what they produce before it reaches a client.
• Manage our staging-to-production flow and decide what's ready to go live.
• Triage every day: separate the mission-critical from the critical and the merely important.
• Spot retainer and upsell opportunities in the accounts you run.

Must-haves (you won't get an interview without these)

• Hands-on AI experience beyond chat. You've connected MCP servers, written agent skills or prompts, or built automations with tools like Claude Code, Cursor or similar. Please include an example.
• 3+ years building websites or producing client-facing designs at an agency, studio or in-house team.
• Comfort with GitHub, at least enough to read a PR, follow a deploy and run QA.
• Clear, calm communication with clients, including when the news is bad.

Nice to have

• Nonprofit, political or media clients.
• WordPress experience such as themes, plugins, hosting and dev/staging/production.
• SEO basics
• Design chops in Figma.

To apply, send your resume plus a short note on one AI workflow you built to [email protected]

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Cleveland, OH 44109