Design Manager

Role & responsibilities

• Manages the successful completion of the creative project and meets the deadlines
• Establish and communicate schedules to deliver projects on time
• Help the teams to be self-organized and apply agile values and principles
• Participate in the development of creative work that is worth building case studies
• Incorporate recommended changes and review designs for errors before the final design and production
• Work collaboratively with colleagues an agency stake holder on a variety of design projects providing ideas, support and expertise when needed
• End-to-end management of designated accounts through a thorough understanding of the clients business, and by participation in creative development of communication.
• Manage phases of multiple projects at one time by working closely with the Creative Services Director on priorities
• Ensure systematic documentation & storage of client related data
• Keep current with design software and computer technologies to satisfy the job.
• Manages several designers and evaluates individual design deliverables alongside team performance, delivering critical feedback when necessary.
• Assist in the development and training of the design team
• Ability to establish department goals and objectives that support the strategic plan.
• Ensure client service, consistent quality output, and meet the agreed Service Level Agreement and best practice guidelines

Preferred candidate profile

• 12+ years experience in people management and working with creative/ design studios/ Ad agencies/ production houses
• Experience with Adobe Creative Suite and solid graphic design skills
• Determine project scope including effective brief talking, negotiating deadlines, and creating and communicating timelines, define scope estimates for complex projects
• Should be experienced in various creative asset types
• Experience in managing multidisciplinary creative teams that handle high-volume requests
• Good verbal and written communication
• Confident and enthusiastic team player, flexible can-do attitude and adaptable
• Excellent customer service approach: Provide the best solutions, effective communication and bua ild strong rapport with the team and client.
• High standards of integrity, professionalism, and ethics
• Excellent organisational skills with the ability to prioritise projects
• Participation in team huddles, team wide initiatives, activities. Influence clients with the strong customer service
• Excellent project management and People Management skills
• Provide guidance to team members on how to improve their work
• Providing clients with regular progress updates on projects to keep them informed of progress
• Reviewing and approving design concepts created by designers to ensure that they meet the clients needs