Design Manager

Who you are

• You're an experienced Product Design leader with proven people-management experience in a high-quality product organisation
• You've managed and developed Product Designers through coaching, feedback, performance conversations and career development
• You have a strong understanding of end-to-end Product Design and enough hands-on craft expertise to review work, challenge thinking and raise the quality bar
• You're comfortable working on complex B2B software and partnering closely with Product Managers and Engineers
• You're an excellent communicator who can create alignment across Design, Product and Engineering
• You have a strong operational mindset and enjoy improving processes, team rituals and how a Design organisation works
• You can balance people leadership and delivery with longer-term Design strategy
• You're proactive and autonomous, you identify opportunities to improve the organisation rather than simply maintaining existing processes
• You're interested in measuring Design's effectiveness and connecting Design work to meaningful product and business outcomes

What the job involves

• Manage, coach and develop Product Designers, creating clear expectations, regular feedback and meaningful opportunities for growth
• Build a strong, collaborative Design culture and create the conditions for designers to do their best work
• Own and improve Design operations, including team rituals, planning, processes and ways of working
• Supervise design work and maintain a high bar for craft, UX quality and product thinking across the team
• Partner closely with Product and Engineering leaders to align people, priorities and delivery
• Help designers navigate complex B2B product problems while balancing user needs, business outcomes and technical constraints
• Contribute hands-on where it adds the most value while remaining primarily focused on management and team effectiveness
• Develop frameworks, processes and best practices that help our Design organisation scale
• Help define meaningful Design KPIs and OKRs and improve how we understand and communicate Design's impact
• Identify capability gaps and contribute to the future shape and hiring needs of the Design organisation
• What success looks like:
• You'll help create a Design team that is well supported, operating effectively and consistently producing exceptional work
• Our designers will have clearer direction and stronger development support. Our Design organisation will have better processes, greater management capacity and a clearer understanding of its impact and the capabilities we'll need as we continue to grow

Benefits

• Healthcare including dental
• Brand new offices in the heart of Paris, London (Liverpool Street), New York and Toronto
• Hybrid work policy (40% remote)
• One company offsite every year in Paris
• Generous maternity (16 weeks full pay) /paternity leave (5 weeks full pay + 4 weeks half time work but fully paid)
• 50% home work stipend covered by Pigment
• Free Lunches
• Monthly office socials. Quarterly team socials
• 50% travel paid for