Design Specialist

Description

We are seeking a capable and motivated Design Specialist to play a key role in delivering practical, low-carbon energy solutions across the Jersey Electricity Energy Services business unit. This is an opportunity for an individual who is equally confident in customer-facing environments and technical design responsibilities, and who is driven to make a substantial impact on Jersey’s energy future.

In this pivotal role, you will support islanders in transitioning to low-carbon heating technologies by undertaking property surveys and developing heating solutions and technical specifications for a range of electric products and services in the domestic market.

Working as part of a forward-thinking team, you will contribute directly to reshaping the energy landscape of the Island of Jersey. Your expertise will help make electricity the simplest, most affordable, and most trusted energy choice for homes and businesses, while ensuring solutions are practical, compliant, and aligned with company standards and strategic objectives.

This role offers the opportunity to combine technical capability with community impact - supporting the delivery of reliable, future-ready energy solutions while consistently reflecting the Company’s vision, values, and commitment to a more sustainable future.

Key Responsibilities

• Assess and specify heating and electrification solutions for domestic properties, ensuring compliance, efficiency and suitability.
• Conduct desktop assessments and in-home technical surveys, maintaining a professional, inclusive and safety-focused approach.
• Develop tailored system designs and specifications that meet individual customer requirements and performance objectives.
• Ensure proposed solutions deliver efficient installation, strong system performance and cost-effective operation.
• Support the quotation and sales process with accurate technical input and design validation.
• Act as the technical link between sales and delivery teams, ensuring smooth project handover and execution.
• Maintain accurate and up-to-date digital records, documenting customer interactions, technical data and follow-up actions.
• Prepare clear, professional written proposals and quotations, presenting technical information in an understandable format.
• Uphold high standards of safety, regulatory compliance, professionalism and environmental responsibility while contributing to team capability and performance.

Skills, Knowledge & Expertise

• Knowledge of domestic heating technologies and their practical application. Knowledge of air source heat pump technologies would be advantageous.
• The ability to assess opportunities and support customers in identifying the most appropriate solution and best value for their needs.
• Strong IT literacy and communication skills, demonstrating skill in engaging effectively with customers and clearly presenting sales propositions.
• A qualification in building services, engineering, mechanical, electrical, or a related discipline.
• Experience in developing technical documents, estimates, and quotations would be advantageous.
• Enthusiastic and committed to learning, self-motivated, and results-driven, with a focus on delivering high-quality, customer-focused outcomes within a team environment.
• Strong analytical and problem-solving skills, with a structured and solution-focused approach.
• A full, valid driving license and a willingness to travel throughout the Island as required.

Job Benefits

At Jersey Electricity, we offer a comprehensive benefit package to support the well-being of all employees. This includes financial benefits like private healthcare, free onsite parking, discounted electricity rates, and discounts at our Powerhouse shop. We also provide competitive salaries above the living wage and a great pension plan.

For your physical and mental wellbeing, discounted Active card membership, free weekly fruit, and access to trained Mental Health First Aiders. We believe in work-life balance including flexible working and strive to provide you with everything you need to enjoy your job and personal life.

We are committed to equal opportunity and value diversity, without discrimination based on race, religion, gender, sexual orientation, gender re-assignment, parental status, age, or disability.

About Jersey Electricity

Jersey Electricity’s purpose is to ‘enable life’s essentials’ by providing the people of Jersey with secure, reliable, affordable, and sustainable electricity today and long into the future.

Jersey Electricity’s Vision:

Jersey Electricity’s vision is to “inspire a Zero-Carbon future” by being the energy partner of choice whilst working to six strategy pillars of that vision:

JE 6 strategic pillars:

1. Digital Enhancement and Innovation – over the next 3 years JE will continue to develop robust and scalable digital platforms, seeking innovation in smart enabled technology and to, where appropriate, commercialise its innovation.

2. Customer –to increase JE’s customer experience maturity, to better understand customers’ existing and future needs and wants, as well as provide exceptional service around its offers.

3. Energy Sourcing and Supply – prepare for a new supply contract, considering transitional requirements, to reduce cost and market risks for customers as well as considering the future role of offshore wind in the energy mix.

4. Future Proof the JE Business Model – continue delivering good operational performance across all businesses within the Group. Ensuring JE delivers infrastructure requirements for today, and in readiness for the future, whilst creating resource capability and capacity for CNR delivery.

5. Island-wide Electrification and Decarbonization – continue to develop new products in heat and mobility which support the CNR, customers in energy efficiency and facilitate the development of solar and offshore wind propositions with the Government of Jersey.

6. Great Employer – continue to recruit and develop talent, improve JE climate and engagement in becoming the employer of choice in and beyond Jersey.

We are an engaged and focused workforce, committed to ensuring we “keep the lights on” across the island and explore new ways of providing energy and related services to islanders. Working at Jersey Electricity means you are part of an inclusive team of nearly 400 diverse employees across a number of business sectors from the distribution of energy to Retail and Commercial services.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. All disabled applicants who meet the minimum criteria for the role as set out in the role profile will be guaranteed an interview.

Whatever your role with us, you will find the support you need to develop in a long-term career and work with many long-serving employees to help us achieve our vision.

Being an employee of Jersey Electricity, you will:

• Share in the success of ground-breaking projects to electrify the island;
• Be part of a highly skilled and developing workforce;
• Participate in company-wide wellbeing initiatives;
• Develop both professionally and personally in a supportive environment;
• Benefit from a competitive rewards and compensation package;
• Help us develop our engaged, diverse and innovative workforce;

What our employees say:

“The employees, and the support from colleagues who I work with on a day to day basis, are helpful and friendly making it an attractive place to work”

“Great team with a manager who understands outside life and flexibility when needed”

“Real sense of purpose to enable life's essentials in Jersey - and real ability to make a difference to support a low carbon world”

“I think JE is a great place to work with fantastic people, variety of career opportunities , lots of challenges and great values”

“It’s a really good company to work for, highly recommended to anyone to join Jersey Electricity”

“It's a great team with some really kind people who will often go the extra mile. Also great to work somewhere that is so crucial to island life and knowing that if we do our jobs well it benefits everyone”