Desk Based Account Manager - Maternity Cover

Company Overview
Emerge Ecommerce Limited specializes in e-commerce fulfilment, haulage, and logistics solutions. We are dedicated to providing seamless and efficient supply chain services that empower online retailers to succeed in a competitive marketplace.

Job Overview
We are seeking a dynamic Desk Based Account Manager ( Maternity Cover) to join our team! In this energetic role, you will be the key point of contact for our valued clients, managing their accounts with enthusiasm and precision. Your proactive approach will drive customer satisfaction, foster strong relationships, and support the growth of our business. This position offers an exciting opportunity to leverage your B2B sales expertise, analysis skills, and leadership qualities in a fast-paced environment.

Responsibilities

• Manage and develop existing client accounts through regular communication and tailored solutions
• Drive B2B sales initiatives by identifying new opportunities within your portfolio
• Analyze account performance data to identify trends, opportunities, and areas for improvement
• Utilize Salesforce or similar CRM tools to track interactions, update client information, and manage sales pipelines
• Collaborate with internal teams to ensure client needs are met efficiently and effectively
• Lead client meetings with clear communication, presenting insights and strategic recommendations
• Support onboarding of new clients and provide ongoing account support to maximize satisfaction

Qualifications

• Proven experience in B2B sales or account management within a logistics or e-commerce environment
• Strong analysis skills with the ability to interpret data and generate actionable insights
• Proficiency in Salesforce or comparable CRM platforms
• Demonstrated leadership qualities with the ability to motivate and influence stakeholders
• Excellent communication skills, both verbal and written, with a customer-focused approach
• Ability to work independently while managing multiple accounts efficiently
• A proactive mindset with enthusiasm for building long-term client relationships

Join us to be part of a vibrant team committed to delivering exceptional service! We value energetic professionals who thrive on building strong partnerships, driving sales growth, and making a tangible impact in the logistics industry.

Role attracts a competitive salary plus a performance bonus of up to £1500.00 per annum.

Pay: £28,500.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person