Desktop Assessors

Desktop Home Assessors

• Adelaide | Full-time
• Leading national insurer | Residential property claims
• Competitive salary + bonus + benefits

MAYDAY is proud to be partnering with a leading national insurance organisation experiencing strong growth across its property claims division. We’re seeking Desktop Assessors to join a high-performing team managing residential property claims and delivering quality repair outcomes for customers.

These opportunities allow you to put your building and construction knowledge to use in a technical, customer-focused role within the insurance industry.

These roles are ideal for experienced assessors, estimators, builders or trade professionals looking to build on their technical expertise within a leading national organisation.

About the Roles

You’ll manage home insurance claims from assessment through to resolution, determining the extent of property damage, appropriate repair methods and associated costs.

You’ll conduct virtual desktop assessments to inspect damage, assess repair requirements and develop scopes of work.

Your responsibilities will include:

• Assessing residential property damage through desktop tools or on-site inspections
• Identifying the cause and extent of damage and determining appropriate repair solutions
• Preparing accurate scopes of work, estimates and repair recommendations
• Reviewing builder and supplier quotes to ensure quality, accuracy and value
• Managing claims through the assessment process within agreed timeframes
• Working collaboratively with builders, repairers, suppliers and internal claims teams
• Communicating assessment outcomes and providing support to customers throughout the claims journey
• Ensuring claims decisions and repair recommendations meet quality, compliance and service standards

About You

You’ll bring a solid understanding of residential building practices, repair methods and property damage, along with the ability to make sound technical decisions.

You’ll ideally have:

• Experience in property assessing, building, construction, estimating or a relevant trade
• An understanding of residential construction methods, materials and repair processes
• The ability to interpret technical reports, scopes of work and building quotes
• Strong analytical skills and attention to detail
• Excellent communication and stakeholder management skills
• A customer-focused approach, with the ability to manage competing priorities
• The confidence to work autonomously while contributing to a collaborative team

Insurance experience is highly regarded but not essential for candidates with the right technical building or construction background.

Why Consider These Opportunities?

• Join a stable, growing national insurer with an established property claims division

• Receive structured training and onboarding to support your transition into insurance

• Develop your career through pathways into senior assessing and technical claims positions

• Work within a supportive team focused on quality outcomes and continuous development

Ready to Take the Next Step?

Whether you’re an experienced Home Assessor or a building and construction professional ready to transition into insurance, these opportunities offer the chance to apply your technical knowledge, develop new skills and build a rewarding career.

Apply today or contact MAYDAY to discuss which opportunity could be the right fit for you.