Desktop Engineer

We are seeking a motivated Desktop Engineer to provide essential IT support to our users locally and remotely. This entry-level position offers an excellent opportunity to develop your technical skills in a hands-on environment.

Key Responsibilities:

• Build, configure, and deploy desktop / laptop computers and workstations
• Handle user inquiries and troubleshoot technical issues
• Manage device inventory and perform hardware repairs/reimaging
• Support user onboarding and offboarding processes
• Conduct preventative maintenance on client machines
• Provide remote technical support to offshore teams

Job Requirements:

• Diploma/ Degree in Computer Science, Information Technology, or related field
• Minimum 1 year of relevant experience
• Applicable to Singaporean and Permanent Resident only
• Strong Windows troubleshooting and administration knowledge
• Familiarity with desktop / laptop hardware and assembly
• Understanding of networking and Active Directory
• Experience with remote support tools (preferred)
• Excellent communication and problem-solving abilities
• Customer service oriented with attention to detail
• Ability to work independently and in teams
• Eager to learn new technologies