Desktop Engineer

Job Opening: Desktop Support Engineer (Work from Office)
Qualification: Graduation in Any Stream
Experience Required: Minimum 1 Year

Working Days: 6 Days

Key Responsibilities:

• Provide remote technical support to end-users on desktop and system-related issues.
• Handle incidents, service requests, and troubleshooting through a ticketing system.
• Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
• Ensure timely resolution of technical issues and escalate as necessary.
• Maintain accurate documentation of support activities and resolutions.
• Collaborate with teams to ensure consistent and quality support delivery.

Required Skills:

• Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
• Strong knowledge of Outlook Troubleshooting and O365 Support.
• Excellent communication and interpersonal skills.
• Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.

Eligibility Criteria:

• Minimum 1.6 years of relevant experience in IT Support / Remote Support.
• Must have received salary in bank account.
• Must be able to produce relevant experience documents (Offer Letter, Experience Letter).
• Graduation is mandatory.

Email ID- [email protected]

Contact No- 7338527060

Job Type: Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person