Desktop Engineer L1 ,L2

Kindly let us know the possibility.

Outsourcing of Centaur's Part of IT Activities with on-site / SPOC

1. O365 & ZOHO Email Administration

• Configuration on Laptop/Mobile device of user, Mostly HO.

• PST and OST Import/issues

• Outlook working slow

• Indexing

• Main Delivery, Receipt related issues (mostly related to ATP)

• On-Line/Off-Line Archival related issues

• OneDrive SharePoint related issues

• Attachment related issues like .Jpg

• Auto expanding of storage related issues

2. Administration of Antivirus/Cloud Firewall

• CISCO ATP (Whitelist/Blacklist, SPAM release etc., Firmware Upgrade, Top Management's daily SPAM checking)

• Forti EMS (Checking of Logs, Release URL, re-installation, App/software locking/unlocking, VPN Policies, Firmware Upgrade)

• Checkpoint Harmoney (Daily detection checking of attack's, deleted files, Ver. Upgrade)

• eScan (Daily detection checking of attack's, deleted files, Ver. Upgrade, Firmware Upgrade)

3. Fortinet Firewall Administration (Part)

• Firmware Upgradation

• Policy Management

• Daily inward Log checking

• Web & Application control log checking

• Peak Time Graph and bandwidth Usage

• SD-WAN monitoring

• Fortinet and Digisol Wi-Fi Access Point Firmware Upgradation

• IPSEC/SSL VPN Access & Management

(User Group creation/allocation, IP Assigning,

Web filter and App control will be done by Centaur IT only.)

4. Fortinet Web-Application Firewall (WAF)

• Firmware Upgradation

• Attack from same URL/multiple URL's

• SSL certificate updation for all Domains of centaur

• URL filtering / bypassing (most important)

-Concurrent connections administration

5. SMS console / Zepto Email Administration

Overall Co-ordination with Logix internal team to resolve issues,

Single Point of Contact (SPOC) for Centaur.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person