I
IonIdea
Desktop management infrastructure services E2
2 months ago
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Important information
Contract type:
Permanent
Location:
Chennai, Tamil Nadu, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Roles and Responsibilities :
- Manage desktop support operations, ensuring timely resolution of technical issues and high levels of customer satisfaction.
- Provide expert-level assistance to end-users on Active Directory, including user account creation, password resets, and group membership management.
- Troubleshoot hardware and software problems using various diagnostic tools and techniques.
- Collaborate with other teams to resolve complex technical issues that require coordination across multiple systems.
Job Requirements :
- 6-8 years of experience in IT services & consulting industry.
- Strong knowledge of Active Directory administration and troubleshooting.
- Proficiency in managing desktops using various operating systems (Windows).
- Experience with hardware installation, configuration, and maintenance.
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