Desktop Support Administrator

NY

Duration: 12+ months

Rate: Open

Responsibilities

• Provide CONNECTIONS user support via in-person, email and telephone

• provide direct, on-site instruction to individual users and small groups

• Provide instruction on newly released functionality

• Deliver presentations to line staff

• Monitor compliance with data entry requirements

• Review training materials

• Provide technical assistance with data warehouse

Skills Needed

36 months of experience providing IT support to users.

36 months of experience providing implementation support services.

18 months of experience providing onsite systems support in a child welfare environment.

18 months of experience in training staff in a child welfare application.

Bachelor's Degree

Thanks

Himanshu

Himanshu Matta

Technical recruiter

Software People Inc.

[email protected]

[email protected]

Pay: $26.96 - $32.47 per hour

Expected hours: 40.0 per week

Work Location: In person