Desktop Support Analyst

A world-leading IT services and consulting company, providing innovative business and technology solutions globally, is looking for a dedicated professional to join their team.

The Role

• Perform troubleshooting, parts replacement, system upgrades, advanced deployment, and repair on desktops, notebooks, and printers
• Utilize advanced tools and technical knowledge to resolve client problems and conduct scheduled installations
• Provide technical feedback on process issues to enhance overall service delivery
• May act as a team lead and coach team members on occasion

What You'll Need

• Typically 3-5 years of relevant experience in desktop support
• Undergraduate degree or an equivalent combination of education and work experience
• Proficiency in the Windows operating system environment
• Strong client service skills
• Ability to physically perform general office requirements, with or without reasonable accommodations

What's On Offer

• Opportunity to work with a global technology powerhouse
• Competitive compensation package with comprehensive benefits
• Engaging environment focused on growth and innovation

Apply via Haystack today!