Haystack
Desktop Support Analyst
12 days ago
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Important information
Contract type:
Permanent
Salary:
$62,400 – $83,200 / year
Location:
Grand Rapids, MI, USA
Work mode:
Remote
Published on:
12 October 2026
What they need
An employer is seeking a Desktop Support Analyst to join their team.
The Role
- Perform troubleshooting, parts replacement, system upgrades, advanced deployment, and repair on desktops, notebooks, and printers.
- Use advanced tools and technical knowledge to resolve client problems and conduct scheduled installations.
- Provide technical feedback on process issues to improve overall service delivery.
- May act as a team lead and coach team members.
What You'll Need
- 3-5 years relevant experience.
- Undergraduate degree or equivalent combination of education and work experience.
- Proficient in Windows operating system environment.
- Strong client service skills.
What's On Offer
- Starting hourly compensation of $30 to $40.
- Full-time, temporary W2 contract position.
- Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, and participation in a 401k program with company match.
Apply via Haystack today!
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