BALIN TECHNOLOGIES LLC
Desktop Support
Skills
3 months ago
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Important information
Contract type:
Permanent
Location:
New York, NY, USA
Work mode:
Onsite
Published on:
7 August 2026
What they need
3+ years experience
Ability to work in a fast paced environment
Assists client day-to-day functionality and efficiency
Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices
in the allocated location
Configures, installs and maintains computer software & Peripheral systems for users
Identifies, manage and resolve issues in a timely manner (within SLA)
Responds to customer requests effectively and communicates with them to address issues
Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)
Should have extensive knowledge on Windows 10 troubleshooting and imaging
process(optional)
LAN, WAN knowledge
Troubleshooting networking and connection issues.
Should be able to lift and shift (Desktops, Printers, Etc.)
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