Desktop Support

Title: Desktop/Tech Support (Jr)

Location: Bothell, WA

Duration: 24 Months (Contract)

Pay Range: $25 - $29/Hr

Job Description:

• Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

• Configures workstations for new users and upgrades existing equipment and software.

• Sets up and maintains network and telecommunication systems.

• Troubleshoots LAN, server and connectivity issues.

• Utilizes ticketing system, when necessary.

• Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.

• Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.