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Progressive Techserve
Desktop Support Engineer 1
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹80,000 – ₹300,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
26 August 2026
What they need
Role & responsibilities
- Provide IT support via calls, emails, ticketing systems, and chat tools
- Deliver onsite (desk-side) and remote technical assistance
- Troubleshoot Windows OS, Outlook, and desktop-related issues
- Manage user accounts and permissions in Active Directory
- Support networking basics including DNS and DHCP
- Handle hardware issues (printers, desktops, system assembly/disassembly)
- Coordinate effectively with users and internal IT teams
- Monitor and respond to customer satisfaction feedback.
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