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Desktop Support Engineer

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Onsite

Desktop Support Engineer

Iocfo Consulting

Desktop Support Engineer

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹400,000 / year

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

18 August 2026

What they need


Roles and Responsibilities

  • Provide technical support to end-users for desktop, laptop, printer, Outlook configuration, hardware troubleshooting, LAN troubleshooting, and Microsoft server issues.
  • Troubleshoot and resolve technical problems related to hardware installation and maintenance of desktops/laptops.
  • Configure new user accounts on the network and manage existing ones as needed.
  • Collaborate with other teams to identify root causes of recurring issues and implement solutions.
  • Document all incidents/requests received from users and follow up until closure.

Desired Candidate Profile

  • 2-4 years of experience in Deskside Support or similar role.
  • Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
  • Proficiency in configuring Outlook email clients and managing email settings.
  • Ability to work independently with minimal supervision while maintaining excellent communication skills.

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