Progressive Techserve
Desktop Support Engineer
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹375,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
- Provide IT support including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) and Network Support
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge.
Client Genpact
Shift Timings- Rotational (24x7)
Working Days - 6 Days/week
Perks- Cab facility (If the shift starts or ends in odd hours)
Mode- WFO
*Apply only Male Candidate*
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