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Desktop Support Engineer

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Onsite

Desktop Support Engineer

Communications Test Design

Desktop Support Engineer

Skills

ITILServiceNow

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹200,000 – ₹275,000 / year

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

31 August 2026

What they need


Role & responsibilities

  1. Good English communication skill

  2. Solid customer interaction skills. A+ desktop or equivalent skillset

  3. Strong knowledge of windows & MAC operating system environment

  4. Good technical skills in solving server related issues

  5. Knowledge of DNS, DHCP, TCP/IP, Networking

  6. Good knowledge on MacBook support

  7. Knowledge of WDS (Windows Deployment Service)

  8. Knowledge of Outlook, O365 & exchange

  9. Knowledge of group policy creation and modification

  10. Coordinates with the on-call support provider and other vendors for call closure

  11. Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

  12. MCP/Other hardware-related certifications, ITIL Trained

Graduate degree, technical college or equivalent

General Shift - 6 Days Working.

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