J
JoulestoWatts
Desktop Support Engineer
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹600,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
7 September 2026
What they need
Roles and Responsibilities :
- Provide technical assistance to users through phone, email, or in-person visits for desktop-related issues.
- Troubleshoot hardware and software problems on laptops, desktops, printers, and other peripherals.
- Install, configure, and maintain operating systems (OS) such as Windows or macOS.
- Escalate complex issues to senior engineers or third-party vendors when necessary.
Job Requirements :
- 1-3 years of experience in IT support or related field.
- Strong knowledge of system support principles and practices.
- Proficiency in troubleshooting common desktop-related issues using various tools and techniques.
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