STI
Desktop Support Engineer
1 month ago
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Important information
Contract type:
Permanent
Location:
Richmond, VA, USA
Work mode:
Onsite
Published on:
15 September 2026
What they need
Job Role: Desktop Support Location: Richmond, VA Rate: $29 per hour W2 About The Role Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.
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