Desktop Support Engineer

iFAST is seeking an experienced, technical, and enthusiastic Desktop Support Engineer. Desktop Support Engineers are required to set up computer hardware systems, install and upgrade software, and troubleshoot IT-related issues within the current systems/infrastructure while also considering future needs and direction of iFAST.

Our goal is to deliver quality and timely information technology services to support the business needs of iFAST.

About iFAST

iFAST is a leading global Fintech company that provides a world class investment solution to financial advisers, financial institutions, insurance companies, pension fund managers, retail and accredited investors, and multi-national companies.

By bringing together talented people, world-class technology and services, we help our clients to manage investments in one place - efficiently, securely and online.

Responsibilities:

• To provide 1st level user support.
• To manage office endpoint deployment.
• To manage office hardware and software inventory.
• To manage update and upgrade of all office servers and endpoints.
• To deploy and maintain office VOIP system and phones, audio systems and other devices.
• To perform regular health and audit check on all office devices and endpoints.
• To perform Active Directory, Email, and various Access Rights administrations.
• To undertake any ad-hoc matters and projects assigned from time to time.
• To setup and provide technical support during company marketing events on weekends or after working hours.

Requirements:

• Strong critical thinking, analytical skills, and problem-solving skills.
• Basic networking concept and understanding.
• Adaptive to different situations; attentive and proactive to issues; team-oriented person.
• Candidate must possess at least a Degree of Computer Science / Information Technology
• Excellent command of spoken and written English and Mandarin.
• Fresh graduates are encouraged to apply, training will be provided.

All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified.

Note: Job responsibilities / requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

Job Requirement:

Experience Level

Entry level (i.e. Exec, Snr. Exec)

Education Level

Bachelor's Degree

Language

English

Skillset

Critical Thinking,

Team Oriented,

Networking Concept,

Analytical Skills ,

Problem-solving

Benefits:

Fun

From foosball face-offs to surprise treats, we believe great work happens when people enjoy the journey.

Snacks & Beverages

From quick bites to caffeine boosts, we’ve got you fuelled throughout the day.

Yearly activities

Think outdoor activities, CSR initiatives to festive celebrations and learning days, we make time for experience that bring people together and create moments worth remembering.

Remuneration package

Competitive remuneration including performance-based shares that reward results and recognize excellence.

Coverage

Insurance and medical benefits that support your wellbeing and give you peace of mind, so you can focus on what matters.

Allowance

Welcome lunch, teambuilding budget and sports allowance to support team bonding and an active lifestyle.

Company Overview:

iFAST Corporation is a global digital banking and wealth management platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia. The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs), insurance products, and services including online discretionary portfolio management services (DPMS), research and investment seminars, financial technology (fintech) solutions, banking, pension administration, investment administration and transactions services. The company is also present in Hong Kong, Malaysia, China and UK.

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Kuala Lumpur, Malaysia

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full time

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Information Technology

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