Desktop Support Engineer

---Role & responsibilities

Job description

• Troubleshoot problems on LAN WAN protocol.

• Experience of managed unmanaged Network Switches.

• Experience on Monitoring tool like Network device health monitoring.

• Diagnostics of Problems Issues Defects Installation and routine maintenance of desktop, notebook, smartphone, and tablet devices.

• Installation and maintenance of IT equipment cabling.

• Good technical knowledge of Windows desktop operating systems and Microsoft Office applications.

• Ability to remotely troubleshoot issues backup scheduling Install, configure and maintain workstation computers and other related hardware.

• Installation, configuration, troubleshooting and customization of MS Office 365 and Office suite applications.

• Understanding of and ability to install, configure and test workstation hardware Administration, including add remove users and groups, configure file permissions Understanding of relationship between switches, patch panels and connecting nodes to a network.

• Basics Knowledge on Firewalls UTMs like - FortiGate .

• Working Knowledge with Wireless Technologies Configuring and Managing Mail clients Like - Outlook, Thunderbirds etc.

• Good understanding of networking concepts such as TCPIP, DNS, DHCP, FTP,UDP.

• Take ownership for problem resolution, problem reproduction and escalation

• Live Streaming and On field live setup for any event live on channel.

• Intrested candidates can share Resumes on Mail & Whats up-

- [email protected]

- Contact No- 9950460097

- Qualification -ITI , Diploma, Btech -(Information Technology , Computer Science)