Desktop Support Engineer

• Provide technical support for desktops, laptops, printers, peripherals, and other IT devices.
• Install, configure, troubleshoot, and maintain hardware and software applications.
• Diagnose and resolve operating system, network, application, and connectivity issues.
• Configure user accounts, email, system access, and required IT applications.
• Provide first-level support for Windows and other enterprise systems.
• Troubleshoot LAN, Wi-Fi, VPN, printer, and basic network connectivity issues.
• Install software updates, security patches, drivers, and approved applications.

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