Hays
Desktop Support Engineer
Skills
1 month ago
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Important information
Contract type:
Freelance / Contract
Location:
Buffalo, NY, USA
Work mode:
Onsite
Published on:
27 September 2026
What they need
Desktop Support Technician
Location: Buffalo NY 14210
Work Type: Onsite
Employment Type: Contract
Job Description
We are looking for an experienced Desktop Support Technician to provide hands-on technical support to end users in an enterprise environment. The ideal candidate will have strong troubleshooting skills across Windows desktops/laptops, Microsoft 365 applications, hardware, software, peripherals, and basic networking.
Required Skills
- 2+ years of experience in Desktop Support, IT Support, Help Desk .
- Strong hands-on experience supporting Windows 10/11 environments.
- Experience with Active Directory and Microsoft 365 .
- Good knowledge of desktop/laptop hardware and peripheral troubleshooting.
- Experience with PC imaging, deployment, software installation, and hardware refreshes .
- Experience working with an ITSM/ticketing system such as ServiceNow.
- Strong communication, customer service, and problem-solving skills.
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