Desktop Support Engineer

0 Freshers to 2 years Can Apply,

Responsibilities

• Install, configure, and maintain desktops, laptops, printers, barcode printers, and scanners.
• Troubleshoot hardware, software, networking, and peripheral device issues.
• Provide on-site and remote technical support to customers.
• Perform preventive maintenance and periodic system health checks.
• Configure operating systems, drivers, printers, and basic network settings.
• Support server, backup, and basic cloud/DevOps-related operations when required.
• Maintain service reports and coordinate with clients for issue resolution.
• Ensure timely closure of service requests and maintain customer satisfaction.

Qualifications

• Strong troubleshooting and problem-solving skills.
• Experience in PC, laptop, printer, and barcode printer servicing.
• Basic knowledge of networking, Windows OS, and system administration.
• Familiarity with DevOps tools, Linux, cloud platforms, or automation concepts is an added advantage.
• Good communication and customer-handling skills.
• Ability to work independently for field service activities.
• Diploma or Degree in Engineering, Electronics, Computer Science, IT, or related field preferred.

Preferred Skills

• Knowledge of hardware assembly and repair.
• Experience with thermal printers, barcode scanners, and networking devices.
• Basic understanding of Linux, Git, Docker, or cloud environments is a plus.
• Two-wheeler and valid driving license preferred for field visits.

Pay: ₹12,623.88 - ₹25,626.99 per month

Benefits:

• Flexible schedule
• Paid sick time

Work Location: In person