Desktop Support Engineer

We are looking for a Desktop Support Engineer to provide technical support for desktops, laptops, printers, operating systems, and network-related issues. The ideal candidate should have strong troubleshooting skills and a customer-focused approach.

Key Responsibilities

• Install, configure, and maintain desktops, laptops, printers, and peripherals.
• Diagnose and resolve hardware, software, and network issues.
• Provide onsite and remote technical support to end users.
• Install and troubleshoot Windows Operating Systems and Microsoft Office applications.
• Configure email clients, printers, scanners, and other IT devices.
• Monitor and maintain IT assets and inventory records.
• Coordinate with vendors for warranty and repair services.
• Perform preventive maintenance and system updates.
• Support basic networking activities, including LAN, Wi-Fi, and internet connectivity troubleshooting.
• Ensure timely closure of support tickets and user issues.

Required Skills

• Knowledge of Windows 10/11 Operating Systems.
• Experience in desktop and laptop troubleshooting.
• Basic networking knowledge (LAN, WAN, TCP/IP, Wi-Fi).
• Knowledge of Microsoft Office and Outlook.
• Understanding of printers, scanners, and peripherals.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Diploma / BE / B.Tech in Computer Science, IT, ECE, or Any graduate
• 1 - 3 Years of Experince

HR Contact: 7010057891 / 7845764900

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Leave encashment

Work Location: In person