Desktop Support Engineer

Desktop Support Engineer

Location: Overland Park, KS

Work Arrangement: 100% Onsite, 5 days/week

Engagement: 3+ months contract with potential for extension

Openings: 2–3

In-person interview required for this role.

We are looking for 2–3 hands-on Desktop Support Engineers for an Endpoint Deployment to support a large-scale device cutover and onboarding initiative for a professional services organization in Overland Park, KS .

This is a highly hands-on role supporting the deployment and provisioning of new Windows 11 laptops following a Microsoft cloud migration. Technicians will help transition end users from legacy/on-premises environments to newly provisioned devices managed through Microsoft.

Intune and Entra ID (Azure AD) .

The environment supports multiple business departments with different application and configuration requirements, so attention to detail, organization, and the ability to follow complex deployment procedures are critical .

What You'll Be Doing

• Provision and configure new Windows 11 laptops using Microsoft Intune, Entra ID/Azure AD, and Windows Autopilot
• Support new-device onboarding and OOBE (Out-of-Box Experience) processes
• Enroll and configure devices within the organization's Microsoft cloud environment
• Deploy and validate Intune-managed applications
• Install and configure department-specific applications based on documented requirements
• Assist with the transition of users and devices from legacy/on-premises Active Directory environments
• Navigate network file shares and assist with user access and application configuration
• Use basic PowerShell commands/scripts for Windows 11 configuration and troubleshooting
• Validate that each device is properly configured before delivery to the end user
• Onboard and configure multiple devices simultaneously while maintaining accuracy
• Work closely with the existing technical team to resolve deployment and onboarding issues

What We're Looking For

Candidates should have hands-on experience with several of the following:

• Microsoft Intune
• Microsoft Entra ID / Azure Active Directory
• Windows Autopilot
• Windows 11 provisioning and deployment
• OOBE and new-device onboarding
• Intune application deployment
• Basic PowerShell
• Network file shares and Windows environments
• Software/application installation and configuration
• Endpoint troubleshooting

Experience working in a financial services, accounting, banking, or other highly controlled business environment is a plus.

The Ideal Candidate

This project requires someone who is:

• Extremely detail-oriented
• Comfortable following complex procedures and checklists
• Able to work independently with limited supervision
• Capable of handling multiple laptop deployments simultaneously
• Strong at documenting completed work and identifying exceptions
• Reliable and comfortable working in a fast-paced onsite deployment environment