Desktop Support Engineer L1

Installing and configuring various operating systems (Windows, Linux, macOS).

: Install and troubleshoot hardware components and peripherals.

: Basic understanding of network connectivity issues and resolving them.

: Installing and configuring application software.

Installing and updating antivirus software.

: Configuring and troubleshooting mail clients like Outlook.

: Regular system maintenance to prevent issues.

: Keeping track of IT assets.

Updating daily reports to the Key Technical Account Manager.

: Installation and maintenance of operating systems on servers.

Using backup software for data protection.

Configuring wired and wireless networks.

: Installing security patches for OS and applications.

: Diagnosing and resolving server issues.

: Advising on IT solutions based on customer requirements.

: Coordinating with vendors for hardware and software needs.

: Designing network and system configurations as per customer requirements.

: Implementing new technologies based on customer needs

• Establishes and maintains network performance.
• Builds net configurations and connections.
• Troubleshoots network problems.
• IP address auditing.

Pay: ₹18,000.00 - ₹24,251.93 per month

Work Location: In person