R
Rg Techsol
Desktop Support Engineer L1
18 days ago
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Important information
Contract type:
Permanent
Salary:
₹350,000 – ₹450,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
Role & Responsibilities
- Address user tickets regarding hardware, software, and networking issues.
- Walk customers through installing applications and computer peripherals.
- Conduct remote troubleshooting and provide clear technical instructions.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs.
- Follow up with clients to ensure their systems are functional.
- Report customer feedback and potential product requests.
- Help create technical documentation and manuals.Role & responsibilities
- outlook 365 installation and configuration.
- OS Installation Printer installation VC setup
- Asset management .
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