A
Aforeserve
Desktop Support Engineer L1_Gurgaon
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹225,000 – ₹250,000 / year
Location:
Gurugram, Haryana, India
Work mode:
Onsite
Published on:
26 August 2026
What they need
Roles and Responsibilities
- Provide Level 1 desktop support to end users, troubleshooting hardware and software issues.
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Troubleshoot common IT problems using remote support tools like TeamViewer or Remote Desktop Connection.
- Perform onsite visits for complex technical issues that require hands-on assistance.
- Collaborate with higher-level engineers to resolve escalated cases.
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