Desktop Support - Financial Services

Responsibilities:

• Provide helpdesk and technical support for internal users on: Desktop hardware, Microsoft Windows, Office, Outlook and networking
• Setup and configure desktop or networking devices and provide technical support
• Skills on supporting tablet or smartphones, conference room's AV equipment's or video conference tools.
• Troubleshoot I.T related issues and report to line manager or supervisor on the issues

Requirements:

• Higher Diploma in Computer Studies or above
• 2-3 years working experience in I.T related field and have solid helpdesk or deskside support background
• Knowledge of Windows XP, 7 and Windows based applications.
• Good communication and interpersonal skills and positive service attitude.
• Able to work independently