P
Progressive Techserve
Desktop Support L2 / Immediate Joiner
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹350,000 / year
Work mode:
Onsite
Published on:
12 August 2026
What they need
Job Description:-
- Provide IT support including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, BSOD, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling) and Network Support
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge.
- Good Knowledge O365 and licences.
- Router and switches
- knowledge of Asset life cycle.
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