Desktop Support Specialist

Requirements:

Strong written and verbal communication skills utilized in supporting non-technical and technical customers, varying levels of management, and peers on other teams

Strong Desktop Technical Skills

8570 Certification CompTIA A+, OR CompTIA Network + OR CompTIA Sec+ OR CE, or SSCP

A minimum of one year experience in client experience and application installation, maintenance, and upgrades

Active Secret Security clearance

Strong Preferences:

Prior experience supporting the US Air Force or US Military bringing knowledge of military protocols

Knowledge of Air Force Information Technology (IT) equipment accountability program (ITEC), wireless devices, and all applicable peripherals

Knowledge of Air Force and Department of Defense (DoD) financial systems and their application environment

Physical Conditions:

During moves, employees will be required to lift up to 40lbs to move equipment. Equipment movement will also use dollies and carts to move computers and peripherals but candidate must be able to lift up to 35 pounds from floor to desktop height.

While troubleshooting issues or installing equipment, employees may have to crawl in small spaces or under desks

Some Travel, 10% may be required.

Job Type: Full-time

Pay: $17.24 - $21.24 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• CompTIA A+ (Preferred)
• CompTIA Network+ (Preferred)
• CompTIA Security+ (Preferred)
• CE (Preferred)
• SSCP (Preferred)

Security clearance:

• Secret (Required)

Ability to Relocate:

• Shaw AFB, SC 29152: Relocate before starting work (Required)

Work Location: In person