Desktop Support Technician

• 6 Month Contract - Government Agency
• Melbourne CBD Location - Hybrid Working Arrangement
• Windows 11 Deployment

We are seeking an experienced Desktop Support Technician to support a Windows 11 deployment within a Victorian Government environment. This role will provide hands-on technical support to end users while assisting with device rollout, configuration and troubleshooting.

Key Responsibilities

• Support the deployment and rollout of Windows 11 devices.
• Configure, enrol and manage devices through Microsoft Intune.
• Provide Level 1 and Level 2 desktop support to end users.
• Troubleshoot hardware, software, application and connectivity issues.
• Maintain accurate deployment records, asset information and support documentation.

Key Skills and Experience

• Demonstrated desktop support experience in a large enterprise environment.
• Hands-on experience with Windows 11 deployment and troubleshooting.
• Strong knowledge of Microsoft Intune and device management.
• Previous Victorian Government experience is highly desirable.
• Excellent customer service, communication and problem-solving skills.

What's in it for you:

• 6 Month Contract
• Government Agency
• Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on [email protected] for a confidential discussion.