Desktop Support Technician

About The Role Virginia Tax seeks qualified resource to be responsible for:

• Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations. Excellent Troubleshooting Skills Ability to perform software installations, configurations and troubleshooting hardware and software. Considerable knowledge of SCCM/SMS A strong working knowledge of computer systems, hardware, and software, including drivers and bios. Excellent Problem-solving, Analytical, And Team-working Skills. Excellent customer service, communication and interpersonal skills. An openness to learning new technologies.