Desktop Systems Coordinator - AV

Essential Functions:

• Manages, coordinates, and establishes priorities for audio/visual projects including but not limited to scheduling, end-user coordination, equipment installation or coordination, documentation, and configuration. Provides direction and guidance to project team members and monitors results.
• Manages inventory of equipment and supplies. Determines equipment to purchase for projects. Develops cost estimates and establishes budgets for projects.
• Researches and implements best practices to resolve equipment issues.
• Develops and manages audio and video plans for events.
• Troubleshoots and fixes programming issues with existing control systems.
• Conducts installations and collaborates with construction team if required.
• Designs and implements innovative ideas for smart home automation technologies.
• Configures Internet Protocol (IP) camera to appropriate Virtual Local Area Network (VLAN).
• Develops and implements digital signage solutions.
• Integrates face recognition with access control systems.
• Designs, engineers, installs, and programs video wall systems.
• Configures Security Digital Video Recorders (DVR) and Network Video Recorders (NVR).
• Designs and studies blueprints, schematics, manuals, wiring diagrams, and other specifications to determine design and installation procedures.
• Identifies the strengths and weaknesses of multiple systems for the design; plans or modifies designs to minimize waste of materials; designs easy access for future maintenance and design with cost mitigation.
• Manages AV hardware and software to ensure equipment preparation for projects.
• Operates the master controls of the AV system during events.
• Maintains and troubleshoots hardware and software.
• Manages AV equipment including storage, transport, assembly, and disassembly.
• Develops and maintains AV equipment user guides.
• Performs other related duties and projects as business needs require at direction of management
• Coordinates moves and large-scale system changes and/or rollouts throughout campus building locations.
• Assists with quarterly lease refresh by locating, decommissioning, and organizing all assets in the warehouse.
• Retrieves and repurposes all unutilized assets from production from employee terminations.
• Connects to computer desktops for remote support utilizing remote software including but not limited to SCCM Remote Control Viewer, RDP and Team Viewer.
• Ensures all computers follow standard naming conventions; move computers to correct active directory (AD) organizational unit (OU).
• Installs and configures computer hardware, software, systems, networks, printers, and scanners.
• Provides technical support across the company via in-person, email, chat, or phone.
• Repairs and replaces equipment as necessary.
• Participates in the testing of new technology.

Education and Experience:

• High School Diploma or equivalent.
• Four (4) years of experience in alarm or video security installation and AV installation.
• Experience in IP CCTV, Access Control, Alarm Tech and Installation, a plus.
• Must have previous experience supporting enterprise applications.
• Valid California Driver's License

Pay Range: $25 - $32/hr.