Despatch Operative

Description

We are looking for a reliable and detail-oriented Despatch Operative to join our team. This is a key role within our operation, ensuring customer orders are accurately packed, documented and despatched on time while maintaining the highest standards of quality, safety and customer service.

Working closely with production, logistics and customer service teams, you will be responsible for coordinating outbound shipments, preparing transport documentation and ensuring all deliveries meet customer requirements and company standards.

This is an excellent opportunity to join a successful manufacturing business where you'll play a vital role in ensuring products reach customers safely, accurately and on time.

You'll be part of a supportive team environment, working in a fast-paced role where attention to detail, teamwork and customer focus are highly valued.

Hour of work

Mon-Thurs 7.45-4.30pm
Friday 8am-1pm

Key Responsibilities

• Check part quantities against job cards to ensure order accuracy prior to despatch.
• Pack goods safely and securely in line with quality standards and Health & Safety requirements.
• Complete SAP confirmations and maintain accurate shipment records.
• Create and complete transport manifests and supporting documentation.
• Arrange collections with external courier and transport providers.
• Generate export documentation and commercial invoices, distributing information to relevant departments.
• Load and unload vehicles safely and efficiently.
• Confirm deliveries have been completed and prepare orders for invoicing.
• Create transfer documentation for stock movements between company sites.
• Monitor and replenish packing materials and despatch consumables through regular stock checks.
• Manage and respond to emails relating to deliveries and customer requirements.
• Run daily reports to monitor customer delivery schedules and ensure orders are shipped on time.
• Work collaboratively with internal departments to meet customer expectations and delivery targets.

Skills, Knowledge & Expertise

• Previous experience working in a busy warehouse, logistics or despatch environment.

• Strong attention to detail with the ability to identify discrepancies and documentation errors.

• Ability to prioritise workload effectively to meet daily despatch schedules and customer deadlines.

• Good communication skills and confidence to make informed decisions when required.

• Flexible approach with the ability to adapt to changing priorities.

• Self-motivated, reliable and able to work independently.

• Numerate with strong organisational skills.

• Ability to work effectively under pressure while maintaining accuracy.

• Competent in the safe use of warehouse equipment and manual handling activities.

• FLT (Forklift Truck) licence.

• Experience using SAP or other ERP systems.

• Good working knowledge of Microsoft Office applications.

• Previous experience working in a Goods Out or Despatch environment.

• Knowledge of export shipping documentation and transport processes.

Job Benefits

• 25 days holiday + 8 bank holidays
• Health Cash Plan
• Company bonus scheme
• Advantageous pension scheme
• Learning & Development opportunities
• Employee high street vouchers & discounts
• Employee Assistance Programme
• Occupational health & health surveillance
• Length of Service Awards
• Christmas savings scheme
• Eye care vouchers
• Wellbeing events
• Recognition Portal
• Rewards Portal
• Company events
• Company share schemes
• Christmas Closedown

Our Company Values

Our company values are the fundamental principles that guide our organization’s actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company’s identity, shaping how our employees interact with one another, customers, and the broader community.

Let's take a look at each of our four company values and what they mean to us.

About tk accelis

Want to get an insight and see our culture in action? ClickHere to see a video from our 2025 company event!

Here at tk accelis in the UK, we operate a network of eight sites across England and Northern Ireland, employing almost 500 people. Our locations include Birmingham, Preston, Darton, Milton Keynes, and two sites in Belfast, enabling us to support customers nationwide.

We supply an extensive range of metal products, including stainless steel, aluminium, and mild steel, alongside a comprehensive portfolio of value-added services. From bespoke flat products cut to precise specifications to fully welded and fabricated finished components, we deliver tailored solutions to meet our customers' requirements.

With many years of industry experience, we proudly support clients across a wide range of sectors, including aerospace, construction and architecture, automotive, and general engineering, providing high-quality materials and expert manufacturing services.

tk accelis is a global materials distribution and supply chain solutions provider, serving customers across Europe and North America. Our business combines materials expertise, processing capabilities, and innovative supply chain solutions to help customers improve efficiency, resilience, and business performance across a wide range of industries.

We value diversity and therefore welcome all applications, irrespective of gender, nationality, ethnic and social background, religion and beliefs, disability, age, or sexual orientation and identity.

We are committed to providing a safe, respectful, and inclusive recruitment process for all candidates, employees and others involved. We expect everyone participating in the process, whether in person, online or by telephone, to treat others with dignity and respect. Bullying, harassment, discrimination, victimisation, abusive conduct, intimidation, or any sexually inappropriate or unwanted behaviour will not be tolerated. Where inappropriate conduct occurs, we may take appropriate action, which could include ending the interview or meeting, asking the individual to leave our premises, and/or withdrawing them from the recruitment process.

We want every part of the hiring process to be seamless and inclusive and so if you need any support during any stage, please reach out to [email protected] and we will be in touch to discuss how we can support you.

Please note that we reserve the right to remove this advert prior to the advertised expiry date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. Due to the volume of applications we receive, we are unable to supply individual feedback at the CV review stage.